Knoxville Tennessee Boat Dealers
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Recent Reviews
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1
5
Cumberland Water Sports
ZERO STARS - customer service is non-existent
“NOT RECOMMENDED - I had an extremely bad experience dealing with Cumberland Watersports, also known as Onlineoutboards dot com. They sent me a defective outboard motor out of the box. They arrogantly refused to exchange, replace, or refund the item. At the very least I expected to hear these words in their vocabulary: I am sorry, We apologize Let me try to help you, or something within that nature. Rather than going that route, they gave me the cold shoulder and just claimed they could do nothing to help me.\n\nTo put matters worse, they have the audacity to show a nasty attitude instead of trying to help out. At least have the decency to make things right. I got some harsh words over the phone. It is mind boggling why the gentleman was so unprofessional and rude. No apologies or any effort to make things right on their part. You figure that after 45 years as a retailer, they would learn how to treat their customers the right way. Here is proof of a company that lacks integrity and does not value customer satisfaction.” -
5
5
Cumberland Water Sports
Recommended
“Great price, good communications, and fast delivery. Very satisfied.” -
5
5
Cumberland Water Sports
happy with my Tohatsu
“I bought a 9.8 hp Tohatsu with electric start and service from Cumberland was good overall. They shipped quickly and had the best price around. Filled with oil and gas and it started on first pull. I'm very happy and would do the deal again.” -
5
5
Cumberland Water Sports
good experience with cws outboardsales
“I searched high and low for a good used motor for my Hunter 22 sailboat before I cam across these guys. I found them to be helpful and quick to respond to my questions I had emailed. I spent just over $2300 on a brand new outboard which was just slightly higher than good used ones in my area but got the benefit of having full warranty which made it a no brainer. I am very pleased with the performance of the 9.8hp Tohatsu and it is so much better on gas than the smelly 2-stroke Johnson it replaced. Very happy with my purchase here.” -
5
5
Cumberland Water Sports
Great price and fast shipping
“I ordered my new outboard on a Wed. and had it Friday. They also included free shipping in an already great price that could not be beat. Communication was good and they emailed me tracking information so I could trace shipment. Follow up questions were also answered quickly about oil.”